Principal Project Manager

Profile Value : 50,000 INR

Location: [Specify – Global / Remote / Office Location]
Type: Full-Time
Experience: [ 6–10 Years]

About the Company

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s Unified Customer Experience Management (Unified-CXM) platform helps global enterprises deliver human experiences to every customer, every time, across any channel.

Headquartered in New York City with employees worldwide, Sprinklr works with over 1,000 of the world’s most valuable enterprises — including Microsoft, P&G, Samsung, and more than 50% of the Fortune 100.

Our mission is simple: to make every customer happier. Our vision: to become the world’s most loved enterprise software company.

---

Why You’ll Love Sprinklr

• Culture of Belonging: We strive to ensure you feel you belong, your contributions matter, and you are happier today than yesterday.
• Comprehensive Benefits: Full-time employees enjoy health plans, well-being programs, and financial protection tailored to global and local needs.
• Empowered Growth: We believe every person has the potential to achieve their personal and professional best. We invest in you through LinkedIn Learning, coaching, and continuous development programs.
• Well-being Focus: From daily meditation breaks to virtual fitness sessions, we support your holistic wellness.
• Global Impact: Work alongside the world’s biggest brands, driving their digital transformation through Sprinklr’s innovative Unified-CXM platform.

---

Responsibilities

• Partner with global brands to design and deliver customer experience strategies powered by Sprinklr.
• Drive adoption and value realization of Sprinklr’s Unified-CXM platform across customer-facing functions.
• Collaborate with cross-functional teams to ensure alignment between client goals and product capabilities.
• Act as a trusted advisor, providing insights, data-driven recommendations, and solutions.
• Represent Sprinklr’s values and culture in every customer interaction.

---

Qualifications – Minimum

• Bachelor’s degree in Business, Technology, or related field.
• Proven track record in enterprise SaaS / customer success / consulting roles.
• Strong understanding of digital transformation, CX, or customer engagement platforms.
• Excellent communication and presentation skills, with the ability to work with senior stakeholders.
• Passion for technology, innovation, and delivering outstanding customer experiences.

---

Preferred Qualifications

• Experience working with global enterprises and Fortune 500 clients.
• Familiarity with AI-driven CX platforms.
• Strong project management and problem-solving skills.
• Ability to thrive in a fast-paced, rapidly evolving environment.

---

Why Join Sprinklr?

• 🌍 Be part of a global leader in customer experience management.
• 🚀 Shape the future of digital CX with cutting-edge AI-driven solutions.
• 📈 Grow your career with world-class learning, mentorship, and development.
• 💡 Work with global brands and create lasting impact on customer happiness.
• 🤝 Thrive in a diverse, inclusive, and values-driven culture.

---

Equal Opportunity Statement

Sprinklr is proud to be an equal-opportunity workplace and an affirmative action employer. We celebrate diversity and are committed to creating a dynamic, inclusive environment for all employees, regardless of race, gender, religion, age, disability, or background.